PayPal Not Credit Your Papercut Account?

Created by Stuart Hemmert, Modified on Wed, 15 Nov, 2023 at 12:54 PM by Stuart Hemmert

If PayPal debited your card but did not credit your Papercut account, please do the following:


  1. Create a Helpdesk ticket
  2. Attach a screenshot of how much your account was debited
    • please redact or crop out any sensitive account information
  3. Include any additional information e.g. if it is for a large format print submission).

From there IT will be in touch when you account has been credited.

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